The common goal of Ira's workshops is to increase effectiveness and employee satisfaction. The effective use of silence is the golden thread woven throughout all of Ira's workshops.

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The Power of Silence in Sales
This workshop restructures the mindset of your sales professionals, focusing on effortlessly finding solutions for your customers rather than just selling products and services.

Telemarketing to Teleconsulting
This workshop is specifically designed to dramatically increase the telephone sales of all products and services.

High-Tech/Soft-Touch Consulting with Silence
Designed to meet the challenge technical sales professionals face when selling to high-level management and committees.

The Invincible Saleswoman
Many women already possess the natural qualities of a great consultant and sales professional. This workshop will inspire women in sales to use their natural talents and not let the traditional methods historically dominated by men limit their success.

The Art of Collections
Having fun collecting past-due accounts is one of the elements that separates this collections workshop from the rest. The focus here is to develop the delicate skill of aggressively settling past due accounts, while successfully maintaining customer loyalty.

Creating Ideal Customer Service
Ira's proactive approach to customer service focuses on strengthening customer loyalty and increasing revenues, rather than just reacting to customer concerns.